Returns & Exchanges

At Black Wolf, we stand behind our high-performance grooming products and offer a 30-day satisfaction guarantee on all orders. If you are not completely satisfied with your results, we make the return process simple and straightforward.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring all lids are tightly sealed to prevent leaks during transit.

• 3.
  Apply Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.